Privacy Policy | Sivana Wellness Experiences

Sivana Wellness Experiences (“Sivana”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly, in accordance with applicable United Arab Emirates data protection laws and regulations.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, register as a member, book or attend events, or communicate with us.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide, including but not limited to:

Name and contact details (such as email address and phone number)
Membership, booking, and event-related information
Communication preferences
Basic technical data when you visit our website (such as IP address, device type, and browser information)

Payment details are processed securely by trusted third-party payment providers and are not stored directly by Sivana.

HOW WE USE YOUR INFORMATION

We use your personal data to:

Manage memberships, bookings, and participation in Sivana events
Communicate important information related to events, experiences, or membership
Share curated Sivana updates, benefits, and relevant communications
Improve our services, offerings, and community experience
Meet legal, regulatory, and operational requirements

We do not sell or rent your personal data to third parties.

DATA SHARING

Your personal information may be shared only with trusted service providers and partners strictly for operational purposes (such as event management platforms, technical services, or communication tools), and only where necessary.

We may also disclose information where required by law or regulatory authorities within the UAE.

DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
While we take data protection seriously, no online transmission can be guaranteed to be fully secure.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information at any time by contacting us at:
hello@sivanawellness.com

COOKIES AND EXTERNAL LINKS

Our website may use cookies or similar technologies to improve functionality and user experience.
We may also link to third-party websites; Sivana is not responsible for the privacy practices or content of those external sites.

UPDATES TO THIS POLICY

This Privacy Policy may be updated from time to time. The most current version will always be available on our website, and continued use of our services indicates acceptance of any updates.

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
hello@sivanawellness.com